Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michele Martin

Michele Martin

July 7, 2026

5  out of  5
rating by Michele Martin
"I recently met with Matt at State Farm to review my homeowners and auto insurance policies, and I couldn’t be happier with the experience. Matt was friendly, professional, and very knowledgeable. He took the time to explain all of my current coverages, discussed additional options that may better protect me, and patiently answered every question I had. I never felt rushed or pressured. I truly appreciate the excellent customer service and would highly recommend Matt to anyone looking for an insurance agent"
Profile photo of DeAngelo Lewis

DeAngelo Lewis

July 2, 2026

5  out of  5
rating by DeAngelo Lewis
"I needed an auto policy and life insurance and Ashley did an AMAZING JOB helping me I’ll recommend State Farm and Ashley to everyone I know. Traci Spagnoli recently assisted me with adding a vehicle and insuring a driver and the process was so smooth the ladysmith branch is the best in Va!"
Profile photo of Dian Hall

Dian Hall

June 11, 2026

5  out of  5
rating by Dian Hall
"Very welcoming. Happy I whiched. Great job Allstate."
Profile photo of Charmaine

Charmaine

May 20, 2026

5  out of  5
rating by Charmaine
"My experience with the company has been amazing from the start. It got better when we talked more about what I needed vs what I wanted. Im thankful for finding a business that actually cares."
Profile photo of Angie McQuillia

Angie McQuillia

May 4, 2026

5  out of  5
rating by Angie McQuillia
"Kristin was very patient and understanding with me and she was helpful and kind."
Profile photo of Aryanna Hopwood

Aryanna Hopwood

April 23, 2026

5  out of  5
rating by Aryanna Hopwood
"Ashley was very accommodating and nice!!! This is my very first policy and she did everything to ensure I had the best of the best :))))"
Profile photo of Preston L

Preston L

March 30, 2026

5  out of  5
rating by Preston L
"Absolutely fantastic, I was on the phone with Katherine and Tracy which both were very kind and helpful. They made it much smoother and were able to help me get a much better price than my previous insurance!!!"
Profile photo of Kimberly Frano

Kimberly Frano

March 13, 2026

5  out of  5
rating by Kimberly Frano
"Katherine was incredible, and helped us get auto insurance, she was very helpful and knowledgeable"
Profile photo of Laurie Pitts

Laurie Pitts

March 13, 2026

5  out of  5
rating by Laurie Pitts
"Excellent Customer Service- Customer Service Agent Katherine was very professional, friendly & accommodating with my auto insurance needs."
Profile photo of Robert Huntington

Robert Huntington

March 5, 2026

5  out of  5
rating by Robert Huntington
"Very polite and knowledgeable. Great prices, thanks Ashley u where amazing to work with Thanks so much."
We responded:
"Thank you Robert. It’s our pleasure to assist with your insurance and financial services needs. "
Profile photo of Devon Labounty

Devon Labounty

February 24, 2026

5  out of  5
rating by Devon Labounty
"We called and Ashley took amazing care of my wife for a policy and by far the cheapest anywhere around and we have called a lot of places getting quote's but she locked us in with an amazing rate and very polite at the same time thanks again ashley"
We responded:
"Devon, we appreciate you sharing your experience. Our team is grateful to have you a part of our State Farm agency family. "
Profile photo of Javon M

Javon M

February 16, 2026

5  out of  5
rating by Javon M
"Ashely did an excellent job on covering information that I was clueless about everything was simple"
We responded:
"Javon, thank you for sharing your experience with our State Farm Agency. We appreciate your and are grateful for the opportunity to assist with your insurance and financial services needs. Give us a call any time."
Profile photo of Pamela Miller

Pamela Miller

February 11, 2026

5  out of  5
rating by Pamela Miller
"Thank you so much for your excellent service
My husband. Has been put in hospice care I need to make sure his life ins is in order !"
We responded:
"Thank you for giving us the opportunity to assist, Pamela. Our thoughts and prayers are with you during this time. "
Profile photo of Janice Baylor

Janice Baylor

February 6, 2026

5  out of  5
rating by Janice Baylor
"Perfect"
We responded:
"Thank you, Janice!"
Profile photo of William Kidd

William Kidd

February 5, 2026

5  out of  5
rating by William Kidd
"Very knowledgeable and very helpful, friendly service every time would recommend to anyone"
We responded:
"William, we appreciate your 5 star review. We thank you for being a valued member of our State Farm agency family for many years. Here's to many more..."
Profile photo of Jolene Walter

Jolene Walter

January 30, 2026

5  out of  5
rating by Jolene Walter
"Hand down the best insurance office I have ever dealt with. I have been with State Farm for over 20 years transferring to Matt Brandt’s office whe I moved to this area 16 yrs ago. The entire staff is amazing, knowledgeable and helpful. Matt and his family are wonderful and do so much for the community."
We responded:
"Thank you very much Jolene. That really means a lot to our entire team. We appreciate having you as a member of our agency family. "
Profile photo of Jenae Decatur

Jenae Decatur

January 28, 2026

5  out of  5
rating by Jenae Decatur
"Ashley was a wonderful help starting a new auto policy!"
We responded:
"Thank you for your 5 star review Jenae. We appreciate your business and look forward to assisting with your insurance and financial services needs for years to come. "
Profile photo of Edie Raines

Edie Raines

December 23, 2025

5  out of  5
rating by Edie Raines
"Extremely friendly and knowledgeable. Great customer service. Would highly recommend!"
We responded:
"Thank you very much, Edie, for the compliments to our team! It's our goal to provide remarkable service in every interaction we have. Please contact us any time. "
Profile photo of KYLEIGH BENNETT

KYLEIGH BENNETT

December 17, 2025

5  out of  5
rating by KYLEIGH BENNETT
"Amazing customer service! Very insightful & courteous. I’m beyond blessed to have an insurance company that’s so involved!"
We responded:
"And we're blessed to have you as a member of State Farm agency family, Kyleigh. Thank you for your business and for taking the time to give us a review!"
Profile photo of Alexander Holyoak

Alexander Holyoak

December 15, 2025

5  out of  5
rating by Alexander Holyoak
"Katherine was very kind, informative, and patient through the whole process! She went over every option, confirmed every move, and gave me all the time I needed to find information that was needed."
Profile photo of Mary Patterson

Mary Patterson

December 12, 2025

5  out of  5
rating by Mary Patterson
"Absolutely love you guys one of the best insurance companies I've ever been with thank you all for your kindness"
Profile photo of Erika Dahlheim

Erika Dahlheim

December 2, 2025

5  out of  5
rating by Erika Dahlheim
"Matt took the time to get familiar with me and my individual insurance needs, both now and into the future. Matt will be part of my longer term planning. I appreciate his friendliness, knowledge, and nod to long term financial planning. I really enjoyed talking with him and I wasn't expecting to have such a nice, personal, and informative meeting taking about insurance. Thanks Matt!"
Profile photo of April Williams

April Williams

November 13, 2025

5  out of  5
rating by April Williams
"These people are awesome to go through for insurance if you ever need auto insurance they are definitely the right people to go through."
Profile photo of Dawn Roberts

Dawn Roberts

November 5, 2025

5  out of  5
rating by Dawn Roberts
"Efficient, knowledgeable and saved me alot of money! I switched all my policies to State Farm. Ashley was a pleasure to work with!"
Profile photo of Sarah Ananfack

Sarah Ananfack

November 4, 2025

5  out of  5
rating by Sarah Ananfack
"They were professional and they did a great job thanks to Ashley and Matt Brandt"