State Farm® Insurance Agent Matt Brandt

"I called for quotes on auto insurance as a first time policy holder and let me tell you this is one of the best experiences I've had over the phone. I talked with Ashley and she is a great person, very knowledgeable, kind and caring. She helped me understand everything and made sure I knew what I was getting with different variables. Kristyn helped me finalize my quote and she was also wonderful! I even received a check up call from Ashley to make sure everything went alright. As a younger guy and first time policy holder, I felt like I was taken care of and respected! Would recommend to anyone who loves great customer service!"

"I have recently joined State Farm at the ladysmith location,Ashley has been very helpful with everything I’ve needed,I’ve called multiple times to get quotes on different vehicles and she has been very patient with me! And they are very very easy to get in touch with as well"

"I am so thrilled with the fast and easy service that the Matt Brandt State Farm Insurance Team gave me today. Ashley was extremly helpful and informative she made the process stress free. I am so grateful to this team!"

"Where to begin? I called in to check on my policy and got Ms Ashley on the line. Her customer service was amazing! Friendly, Helpful, and Informative. I went from checking on something existing to bundling up and saving more than I expected. She also gave me grace so i could ponder while i navigate my hectic weekend. And made sure to connect today to seal the deal. I like that. Thank you again Ashley! You got that customer service thing on lock!"

"Ashley helped me with my new insurance policy for my 2014 Mustang. She was very professional, very polite, very knowledgeable. If I were you Matt. I would give this nice lady a raise. I went through over a hundred employees in 14 years as a commercial fisherman...I had to deal with quite a few issues. Good help, is hard to find! They have bills, and dreams , Etc. I think you have a great employee with Ashley. Have a nice day, thank you 🙂"

"Kathleen was so wonderful she helped within just a few minutes she was very efficient and made me feel at ease!!! The whole team is great but she is such an asset to State Farm!!!"

"Katherine was fantastic! She took her time to go through all the options. A great representative for your company."

"Matt handled my transfer from another Insurance Company where I had three motorcycles and three cars to his insurance company save me money along the way and the experience was enjoyable. I can't recommend anything else but the customer service was definitely top-notch. Thank you Matt and Catherine in the office for all the work you did."

"I am 100% satisfied with the service I got from this office. I got quick service"

"Was a wonderful experience, Wad able to answer question and walked me through the email steps. Wonderful."

"Just switched from another major company to State Farm. Not only was the price half of what I was paying, but the coverage was way better and the customer service was awesome. It was an easy process and they were so nice. Highly recommend this agent!"

"The worst agent I have ever seen. I was contacted a dozen times after already buying my policy about my quote because they somehow didn't even know that they were my agent already and asked me who my agent was after saying that I had already purchased my policy through them. After a few months I went to cancel my policy and have attempted to contact them 3 times to cancel it and they just keep ignoring it. Now I'm about to have another payment taken out of my bank account for a policy I asked to be cancelled well before the payment due date. I would highly recommend not using them for your insurance needs!"

"Excellent service!"

"I was very disappointed with the fact that it has taken a 3 weeks to get my refund. State Farm chose not to cover both vehicle leaving me with no choice, but to look elsewhere for coverage. I canceled State Farm within 24 hours of activating an account with State Farm. I was told I would get my refund in 10 days and it’s been 3 weeks of back and forth conversations, but no refund. They have no problem taking my money out of my account yet it takes forever to refund my money."

"Wanted to give the Matt Brandt State Farm Insurance Team 5 Stars helped me with multiple insurance needs and my agent Ashley was thorough and informative she made the process seamless. I recommend giving them a call or even stopping by. They are Great Nieghbors!!"

"Honestly the best around. I have the cheapest insurance possible and besides that, every time I call, the employees truly go above and beyond to provide an exceptional customer service experience. Call them first."

"Excellent personalized service. Office staff are friendly and helpful “Like a good neighbor”. Nice to have an agency that’s more than a voice on the phone or an email respondent. Looking forward to a long relationship 😎"

"Always helpful and friendly, They treat you like family"

"Katherine and Krystin are both amazing to work with. They are personable and very professional! They make every conversation enjoyable and ensure your satisfaction! Thanks to both for being awesome!!!!!"

"The experience i had with Ashley was fantastic. She's very informative and professional. Ashley answered all of questions and helped me make the right choice for me. She is a very kind and sweet person. I highly recommend for anyone who is looking to make a switch!"

"Just want to say thank you for saving me over $1,000 for 6 months also for being so friendly and polite and taking the time out working with me. Very happy customer, continue and keep up the hard work thanks once again Ashley. Everyone you actually talk to a human being!!! Thank God 😁 this office, this team is great!!!!"

"I experienced a non fault total loss on 3/4/2024 and the lovely agents stepped in with advisement to get me going when the responsible party was delaying. I can say with the help of Matt Brandt’s team I am in a great spot and getting back to normalcy with a rental and a step closer to where i want to be. I am truly blessed and grateful for this office and a great group of people.. Thanks again and you have my business always"

"His team was very helpful and informative - Raven was a pleasure to work with. Matt followed up to ensure I didn’t have any additional questions as well."

"The team at Matt Brandt’s office are very helpful and informative. Traci really knows her stuff and pointed me in the direction to fully meet our insurance needs. I recommend then all the time."

"If nobody can get it done Krystin sure can, she is amazing and good at what she does always following up no pressure and if she's out of the office Traci steps in and if you didn't know any better you would think they were the same people Traci will help you even if you didn't ask I ain't Gonna leave Matt out he's an amazing guy he loves to follow up so if if anyone leaves a bad review on these guys you was definitely having a bad day. Awesome team you guys deserve 1.5 million stars 🌟 if was such a thing."